Italian-Speaking Customer Support Specialist
At Brandlink Georgia, we are building a multilingual customer experience team in the heart of Tbilisi. As a growing international company, we specialize in providing high-quality customer support for the electronics industry, helping customers resolve technical issues and receive outstanding service in their native language.
We are currently looking for an Italian-Speaking Customer Support Specialist to join our dynamic and fast-growing team. If you are fluent in Italian, enjoy helping people, and want to grow your career in an international environment, this opportunity is for you.
At Brandlink Georgia, we value both customer satisfaction and employee development. We invest in our people through professional training, career advancement opportunities and a supportive workplace culture designed to help you succeed.
We offer:
Paid comprehensive training program
Career growth opportunities in a rapidly expanding international company
Friendly and multicultural working environment
Continuous support and professional development
Job Responsibilities:
As an Italian-Speaking Customer Support Specialist, you will be the main point of contact for Italian-speaking customers. Your daily responsibilities will include:
Handling inbound phone calls and emails professionally and efficiently
Assisting customers with product-related questions and technical issues
Processing payments, orders, and returns
Providing accurate information and excellent customer service
Maintaining a positive and solution-oriented attitude during customer interactions
Collaborating with team members to ensure the best customer experience
You will always have access to the necessary tools, training, and support from the team, and we rely on your professionalism, communication skills, and dependability.
Requirements:
Fluency in Italian and English (written and spoken)
Strong communication and interpersonal skills
Customer-oriented mindset
Basic computer skills
Ability to work in a team-oriented environment
Previous customer support experience is a plus, but not mandatory
Salary & Working Conditions:
Salary: Base salary of $800 + up to $200 performance bonus
Location: Atrium Business Center (On-site)
Working Hours: 8-hour shifts
Employment Type: Full-time
Join Brandlink Georgia and become part of a company where your language skills, professionalism and ambition are truly valued.
Send your resume to hrgeorgia@brandlinkbpo.com
Or call us on the number: +995 551 094838
Apply today and shape a brighter future!