ფრანგულენოვანი ბექ ოფისის ექსპერტი
TP Georgia is pleased to announce a vacancy for the position of: French-Speaking Back Office Expert
Job Summary
Start your career journey with TP Georgia and receive a Sign-on Bonus of 1000 GEL.
10 YEARS in Georgia / over 2000 employees
We are seeking a French-Speaking Back Office Expert to join our team in Tbilisi.
As a French Back Office Expert, you will support our customers by answering questions, resolving issues, and guiding them toward a seamless experience, while playing a crucial role in ensuring customer satisfaction for our client in the global automotive industry.
What We Offer
Compensation UP TO GROSS GEL:
- 3000 1st 6 months (salary/yearly/performance bonus/night hours)
- 3300 6th month onward (salary/yearly/performance bonus/night hours)
- 2000 referral Bonus
- 1000 sign on Bonus
- 650 Life Event Bonus
- other bonus schemes
Paid Health insurance for you and your Family
Paid Training
Your Growth & Work Life Balance
- Fast career growth – promotion to Senior level possible after 6 months
- Wellbeing offerings: yoga, pilates, events, and more
- Psychological support: confidential on site consultations with professional psychologists
- Corporate benefits with partner companies
- Prime location on Rustaveli Avenue with a modern office, chill out & gaming zone
- Late shift transportation
What we’re looking for
- French language skills C1+ (spoken & written required)
- Strong customer orientation and communication skills
- Ability to interact confidently with diverse customer types
- Knowledge or interest in electric vehicles as well as new vehicle infotainment systems
- Good computer skills + fast typing
- Creative, solution-oriented mindset and a strong team player
- Willingness to work in shifts and public holidays
- Experience in a similar role is a plus, but not required
What You’ll Do
- Answer customer questions by phone, email, web forms, social media, and live chat
- Communicate clearly and politely with customers and dealers in French
- Enter and update customer and order information in company systems
- Help customers understand and use infotainment and connected vehicle features in modern cars
- Follow company rules for data security, accuracy, and quality
- Work closely with your team to deliver the best customer experience
Working hours
Mo-Fri 12:00 – 20:30 or 13:30 - 22:00
