ფლამანდურენოვანი/ჰოლანდიური ბექ ოფისის ექსპერტი — TP Georgia

TP Georgia is pleased to announce a vacancy for the position of: Flemish-Speaking Back Office Expert

Job Summary

10 YEARS in Georgia / over 2000 employees

We are seeking a Flemish-Speaking Back Office Expert to join our team in Tbilisi.

As a Flemish Back Office Expert, you will support our customers by answering questions, resolving issues, and guiding them toward a seamless experience, while playing a crucial role in ensuring customer satisfaction for our client in the global automotive industry.

What We Offer

Compensation UP TO GROSS GEL:

• 3000 1st 6 months (salary/yearly/performance bonus/night hours)
• 3300 6th month onward (salary/yearly/performance bonus/night hours)
• 2000 referral Bonus
• 650 Life Event Bonus
• other bonus schemes

Paid Health insurance for you and your Family

Paid Training

Your Growth & Work Life Balance

• Fast career growth – promotion to Senior level possible after 6 months
• Wellbeing offerings: yoga, pilates, events, and more
• Psychological support: confidential on site consultations with professional psychologists
• Corporate benefits with partner companies
• Prime location on Rustaveli Avenue with a modern office, chill out & gaming zone
• Late shift transportation

What we’re looking for

• Flemish language skills C1+ (spoken & written required)
• Strong customer orientation and communication skills
• Ability to interact confidently with diverse customer types
• Knowledge or interest in electric vehicles as well as new vehicle infotainment systems
• Good computer skills + fast typing
• Creative, solution-oriented mindset and a strong team player
• Willingness to work in shifts and public holidays
• Experience in a similar role is a plus, but not required

What You’ll Do

• Answer customer questions by phone, email, web forms, social media, and live chat
• Communicate clearly and politely with customers and dealers in Flemish
• Enter and update customer and order information in company systems
• Help customers understand and use infotainment and connected vehicle features in modern cars
• Follow company rules for data security, accuracy, and quality
• Work closely with your team to deliver the best customer experience